Join our team!

We are currently looking for an Operations Manager to join our team!

Position Summary

The Operations Manager plays a pivotal role in ensuring the smooth and efficient functioning of our facility while delivering exceptional customer experiences. This position is responsible for overseeing all aspects of venue rental, facilities operations, comprehensive event management, strategic procurement, and cultivating strong vendor relationships. The ideal candidate will excel at balancing operational excellence with outstanding customer service, continuously optimizing processes to enhance organizational effectiveness.

Core Responsibilities

1. Events and Rentals Management

● Venue Rental Program Oversight

● Catering Partner Management

● Booking Calendar Management

● Equipment Rental Program Management

● Customer Satisfaction Assurance

2. Facility Operations

● Maintenance and Repairs Coordination

● Vendor Relationship Management

● Facility Compliance Management

● Supply and Equipment Inventory Management

● Operational Issue Resolution

3. Stakeholder Relations

● Customer Inquiry Management

● Sponsor Relationship Management

● Service Provider Coordination

4. Administrative Management

● Office Management

● Operational Procedures Management

● Safety Protocol Monitoring

● Budget Management

Qualifications

● Bachelor's degree in Business Administration, Hospitality Management, or related field preferred

● Minimum 3 years of progressive experience in facility or operations management

● Proven track record of excellence in customer service

● Demonstrated experience in event management and coordination

● Strong vendor management expertise

● Proficiency with facility booking and management software systems

● Experience working with the community

Deadline for submission of applications is 5:00 PM on April 18, 2025.